Policies

Terms & Conditions

Last Updated - June 6th 2024

Introduction
Welcome to ButlerIT. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with these terms.

Services
ButlerIT provides IT consulting, support, and related services. Detailed descriptions of our services can be found on our website.

Payment Terms
- Invoices: All invoices will be processed through Square's secure invoicing system. Payments can be made via Cash, BACS or credit card.
- Payment Due Date: Payments are due up to 30 days of the date of the invoice unless otherwise agreed upon in writing.
- Late Payments: Payments not received within 30 days of the invoice date will be considered late. A late fee of 5% of the outstanding balance may be applied for each month the payment is overdue.

Use of Cookies
Our website uses cookies to improve your experience. For details on how we use cookies and how you can manage your preferences, please refer to our Cookies Policy.

Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. Payment information is processed securely by Square and is not stored on our servers.

User Responsibilities
- Accuracy of Information: You agree to provide accurate and complete information when interacting with our services.
- Compliance: You agree to use our services in compliance with all applicable laws and regulations.
- Prohibited Activities: You may not use our services for any unlawful or fraudulent activities.

Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of ButlerIT and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Limitation of Liability
ButlerIT is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability to you for any claim arising out of our services is limited to the amount you paid for the services in question.

Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our users, us, or third parties.

Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. We will notify you of any material changes by posting the new Terms and Conditions on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.

Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@butlerit.uk

Thank you for choosing ButlerIT.

Privacy Policy

Last Updated - June 6th 2024

Introduction
At ButlerIT, I respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.

Information We Collect
We may collect various types of information from you, including:

1. Personal Information: This includes any information that can be used to identify you, such as your name, address, email address and phone number.

2. Usage Data: We collect information about how you interact with our website, including IP addresses, browser type, operating system, referring URLs, and pages visited.

3. Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activities on our website. For more details, please refer to our Cookies Policy.

How We Use Your Information
We use the information we collect for various purposes, including:

- To provide and maintain our services
- To process transactions and send related information
- To communicate with you, including responding to your inquiries and providing customer support
- To improve our website and services by analyzing how users interact with our site
- To comply with legal obligations and protect our legal rights

Payment Information
We use Square's invoicing system to process payments. Square is a secure and reliable payment processor that complies with industry standards for data protection. All payment information is handled by Square and is not stored on our servers. For more information on Square's privacy practices, please refer to [Square's Privacy Policy](https://squareup.com/us/en/legal/general/privacy).

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

- Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices
You have the right to:

- Access and request a copy of your personal information
- Correct any inaccuracies in your personal information
- Request the deletion of your personal information
- Object to or restrict the processing of your personal information
- Withdraw your consent to the processing of your personal information

To exercise these rights, please contact us using the information provided below.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@butlerit.uk

Thank you for choosing ButlerIT and for reviewing our Privacy Policy.

Cookies Policy

Last Updated - June 6th 2024

Introduction
Welcome to ButlerIT. This Cookies Policy explains what cookies are, how we use them on our website, and how you can manage your preferences.

What Are Cookies?
Cookies are small files stored on your device (computer, tablet, or mobile) by your web browser when you visit a website. They help websites function properly, improve user experience, and provide valuable information to website owners.

How We Use Cookies
ButlerIT uses cookies for various purposes, including:

1. Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable you to navigate our site, use its features, and access secure areas.

2. Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to analyze data to improve our site’s performance and user experience.

3. Functional Cookies: These cookies enable our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.

4. Targeting or Advertising Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or limit the number of times you see an ad. They also help us measure the effectiveness of advertising campaigns.

Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and improve our marketing efforts. Third-party cookies are placed by other websites and services that we partner with, and they are subject to the privacy policies of those third parties.

Your Choices Regarding Cookies
You have the right to decide whether to accept or reject cookies. You can set your cookie preferences by adjusting your browser settings. Most web browsers allow you to:

- View the cookies that are stored on your device and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser

Please note that if you choose to block or delete cookies, it may affect the functionality and performance of our website.

How to Manage Cookies
To manage cookies, follow the instructions provided by your browser. Here are links to the support pages of some commonly used browsers:

- Google Chrome - (https://support.google.com/chrome/answer/95647)
- Mozilla Firefox - (https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
- Safari - (https://support.apple.com/en-us/HT201265)
- Microsoft Edge - (https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-0400-40b3-8d6a-6bfa1a4520f6)

Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.

Contact
If you have any questions about our use of cookies or this Cookies Policy, please contact us at:
Email: info@butlerit.uk

Thank you for visiting ButlerIT and for reviewing our Cookies Policy.

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